Accessibility

Accessibility on our Liverpool to Dublin route.

We’d like to welcome everyone on board our Liverpool-Dublin route and will help passengers with special requirements or mobility issues wherever we can.

Unfortunately, due to the design of the ships on this route it is not accessible to wheelchair bound customers, as there is no lift to the passenger accommodation and therefore no accessible cabins on board.

If you or someone you are travelling with has a disability or limited mobility you may like to consider our Cairnryan to Larne route which is fully accessible. Find out more about this route here.

Customer Service Email: customer.services@poferries.com

Man in wheelchair with his assistance dog

Assistance Dogs

If you or a member of your group are travelling with a registered assistance dog, including guide dogs and emotional support dogs, please ensure you notify us at the time of booking.

You must ensure that your dog complies with the Pet Travel Scheme, in order to travel. Read the government's advice for further details.

All assistance dogs should be wearing their working jackets or lead slips, so that they are easily identifiable as an assistance dog. All assistance dogs are permitted to travel within the passenger areas on board.

Quality Standards Accessible Travel

At P&O Ferries we want to deliver a stress-free and enjoyable journey. We are committed to providing assistance, where possible, to make our services accessible and easy to use.

Download our Quality Standards Accessible Travel policy for more information on accessibility throughout our routes, using the link below.

Download our Quality Standards document.

Need help ?

View our Frequently Asked Questions before travelling with P&O Ferries.

Help Centre